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User profile for user: bhosek
bhosek Author
User level: Level 1
9 points

iPhone transfer stuck on "Reconnecting"

I am trying to set up my new iPhone 14 Pro, and I got to the stage where I update the iOS, but my phone is stuck reconnecting. I tried turning the new phone on and off, but it's been hours now. What should I do? I already transferred the eSim onto the new phone, so I need to finish the setup.


[Re-Titled by Moderator]

iPhone 14 Pro

Posted on Dec 14, 2022 10:12 PM

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User profile for user: Lee_ms
Lee_ms
User level: Community Specialist

Posted on Dec 17, 2022 4:15 PM

Hi bhosek,


If things seem to be stuck and unresponsive You'll want to Force restart iPhone. Here's how:


"If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button."


Then, start the transfer process again with steps from this resource here: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch


Take care.

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Question marked as Top-ranking reply
User profile for user: Lee_ms
Lee_ms
User level: Community Specialist

Dec 17, 2022 4:15 PM in response to bhosek

Hi bhosek,


If things seem to be stuck and unresponsive You'll want to Force restart iPhone. Here's how:


"If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button."


Then, start the transfer process again with steps from this resource here: Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch


Take care.

Reply

iPhone transfer stuck on "Reconnecting"

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