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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was trying to reinstall an app that I had played before and it was trying to make me pay for something and kept telling me that my payment method had failed. It doesn’t try to make me pay or verify when I download a game I haven’t played. Just the ones I have played before. It’s getting really frustrating.
If you have a problem with your payment method on your account, to resolve the problem you need to check ⤵️
1.
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If you see a message that says -> If a message says 'billing problem with previous purchase' or 'verification required'
Click here for more support and assistance.
If you have a problem with your payment method on your account, to resolve the problem you need to check ⤵️
1.
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If you see a message that says -> If a message says 'billing problem with previous purchase' or 'verification required'
Click here for more support and assistance.
App Store Payment
