Refund denied and can't cancel the subscription

I downloaded the Lensa AI app but never used it, I uninstalled it the same day. However, I was never able to cancel the trial and they charged me the subscription and iTunes told me it's not eligible for a refund.

In the screenshot you see I can't cancel the subscription either.

What can I do in this case?

iPhone 13 Pro, iOS 16

Posted on Dec 15, 2022 8:31 AM

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Refund denied and can't cancel the subscription

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