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Apple Watch Ultra 2 now available in black titanium. Learn more >
I’m planning to order a new watch, if I selected to pick it up in a store but also added a trade in, would I be able to trade in the old watch in store when I pick up the new one or would Apple have to send me a trade in kit? (UK)
Thanks,
Felix
Apple Watch Series 6, watchOS 9
It has been my experience and one confirmed by Apple (I'm in the US) that even if you are sent a trade in kit, you can in fact trade the watch at your Apple Store, when you pick up your new watch. I have done this with iPhone, iPad and Apple Watch. Since you are in the UK, I'd check with them, but I suspect you will be able to trade the watch at the store on the day of pickup.
It has been my experience and one confirmed by Apple (I'm in the US) that even if you are sent a trade in kit, you can in fact trade the watch at your Apple Store, when you pick up your new watch. I have done this with iPhone, iPad and Apple Watch. Since you are in the UK, I'd check with them, but I suspect you will be able to trade the watch at the store on the day of pickup.
Hey felixpape,
That's a great question! If the trade-in and purchase is initiated online, a trade-in kit will likely be sent out to you. Check out the Frequently Asked Questions section for more details here (you may need to change to your region): Apple Trade In - Apple
If that doesn't help, we recommend speaking with Apple sales experts here (you may need to change regions here too): How to Contact Us - Apple
Thanks for using Apple Support Communities.
Take care!
Apple Watch trade in
