Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't hear anything

My MacBook Air sound is not working and is very low and I can't hear anything at all and I checked the sound its at the highest bar.

MacBook Air 13″, macOS 12.5

Posted on Dec 15, 2022 11:52 AM

Reply
Question marked as Best reply

Posted on Dec 15, 2022 11:54 AM

kenmakillua12 Said:

"I can't hear anything: My MacBook Air sound is not working and is very low and I can't hear anything at all and I checked the sound its at the highest bar."

-------


Troubleshoot the Mac Audio:


What to Try:

  • Unmute the App:

If an app has its own audio input and output settings, then perform things on the app itself.


  • Remove External Devices:

Verify what your output item is.


  • Disable Bluetooth:

If there are any microphones nearby, then they may be getting in the way via bluetooth.


See if an app is permitted to use your microphone.


Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Sound) become manipulated, technically. So, reset the SMC and NVRAM.  (Applies to Anted-Based Macs Only)


  • Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, hold down the shift key upon boot. See what happens then.


  • Create a New Administrator:

See if creating and logging in as a new administrator does the trick. There may be something misconfigured in your current user - something that is getting in the way. Go to: System Preferences > Users & Groups > Unlock > Click: "+" > Create the new administrator

2 replies
Question marked as Best reply

Dec 15, 2022 11:54 AM in response to kenmakillua12

kenmakillua12 Said:

"I can't hear anything: My MacBook Air sound is not working and is very low and I can't hear anything at all and I checked the sound its at the highest bar."

-------


Troubleshoot the Mac Audio:


What to Try:

  • Unmute the App:

If an app has its own audio input and output settings, then perform things on the app itself.


  • Remove External Devices:

Verify what your output item is.


  • Disable Bluetooth:

If there are any microphones nearby, then they may be getting in the way via bluetooth.


See if an app is permitted to use your microphone.


Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Sound) become manipulated, technically. So, reset the SMC and NVRAM.  (Applies to Anted-Based Macs Only)


  • Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, hold down the shift key upon boot. See what happens then.


  • Create a New Administrator:

See if creating and logging in as a new administrator does the trick. There may be something misconfigured in your current user - something that is getting in the way. Go to: System Preferences > Users & Groups > Unlock > Click: "+" > Create the new administrator

I can't hear anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.