Previously deleted iCloud email address has started receiving new emails

TheRobT Said:

"Previously deleted iCloud email address has started receiving new emails: Apologies in advance if this question has been answered [...]But when I check whom the emails are sent to- it is the old address.[...]"

-------

No need to apologize :)

These two eMail addresses are synced. So, delete the inactive eMail address, and all will go to you.

1. Go here: Stop Using, Reactivate, or Delete a Hide My Email Address on iCloud.com - Apple Support
2. Scroll to: Delete an inactive address
3. Proceed from there as necessary

As it Reads...

Important: Deleting an address created with Hide My Email is permanent, and it’s deleted on all your devices set up for Hide My Email. You cannot reactivate the address.

TheRobT Said:

"Previously deleted iCloud email address has started receiving new emails: Hi, thanks for the prompt response. [...]I should clarify- this was an email account alias (one of the 5) which I deactivated and deleted many years ago. It was never used as part of Hide My Email or any other more recent feature.[...]"

-------

You are welcome.

Contact Apple Support:

Ask Apple why this is is occurring. It should not, being the eMail was closed long ago. There seems to be a conflict.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)