16.2 draining data

I installed iOS 16.2 on Tuesday night. In the ensuing two days, my iPhone 13 Pro has used over 3 GB of data - I'm on the 2 GB plan so I've already had to buy a data boost from Verizon. Does anybody know why my iPhone would suddenly start running through data like water through a spigot?

iPhone 13 Pro

Posted on Dec 15, 2022 6:15 PM

Reply
2 replies

Dec 31, 2022 4:08 AM in response to sj32

Hi,


I've had the same problem. I've got an iPhone SE 2nd Gen & downloaded IOS 16.2 on 19th December. Then on 21st Dec I got a message from O2 (my UK mobile network provider) to say I'd almost used all my 10GB allowance (I usually use about 2GB a month) When I checked my Mobile Data use it was "System Services/General" (SS/G) that had used 9.4GB.


O2 gave me another 2GB but my phone used 1.4GB in 30 minutes all under SS/G so I had to turn mobile data off which is a pain TBH.


Note that I've tried turning off Wi-Fi assist, Background App Refresh etc & it's made no difference. However, prior to installing ios 16.2 I had these on & didn't use all this data. I've also reset network settings, logged out of my Apple ID & re-installed the operating system none of which have made a difference.


I've been onto Apple Support over the Christmas period & they are looking into the issue but I want to know how many others are having the same problem as Apple say mine is an isolated case & if they've managed to resolve it?


Thanks in advance

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

16.2 draining data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.