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What is the problem with my camera 1x is not working

iPhone XS Max

Posted on Dec 15, 2022 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 8:39 PM

Timifowowe Said:

"What is the problem with my camera 1x is not working"

-------


Thank you for the screenshot


Troubleshooting a Blacked-Out iSight Camera:



What to Try:

A. Try This - Disable then Enable Camera:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPhone - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


D. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


E. Report this Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: when this all began, and how you have troubleshot this thus far. Include the URL of this thread.
  4. Proceed form there as necessary
1 reply
Question marked as Top-ranking reply

Dec 15, 2022 8:39 PM in response to Timifowowe

Timifowowe Said:

"What is the problem with my camera 1x is not working"

-------


Thank you for the screenshot


Troubleshooting a Blacked-Out iSight Camera:



What to Try:

A. Try This - Disable then Enable Camera:

  1. Go to: Settings
  2. Tap: Screen Time
  3. Tap: Content & Privacy Restrictions
  4. Enter: Keycode
  5. Tap: Allowed Apps
  6. Tap: Camera (So it is Green-Colored)


B. Restart iPhone:

Go Here: Restart your iPhone - Apple Support


C. Are you Using a Case?

Make sure that the back camera is not covered(somewhat) - For note: the microphone part is located between the lens and the flash. So, make sure all is not covered.


D. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip


E. Report this Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: when this all began, and how you have troubleshot this thus far. Include the URL of this thread.
  4. Proceed form there as necessary

What is the problem with my camera 1x is not working

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