Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Message when updating apps saying billing problem

I keep trying to update my apps and it keeps telling there is a billing problem with a previous purchase and all the apps are free apps that I’m just trying to update in the App Store. I keep following the directions but it’s not doing anything. What do I do?

iPhone 12 mini

Posted on Dec 16, 2022 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2022 2:41 PM

Please check -> If a message says 'billing problem with previous purchase' or 'verification required'

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

  • If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.


3 replies
Question marked as Top-ranking reply

Dec 16, 2022 2:41 PM in response to KnightWalker82

Please check -> If a message says 'billing problem with previous purchase' or 'verification required'

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

  • If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.


Message when updating apps saying billing problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.