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Apple ID not supported

I need to erase and reset an Ipad to give to someone. I receive a message that the Apple ID is no longer supported which means I can not do anything with the Ipad. Any suggestions? Thank you

iPad, iOS 9

Posted on Dec 16, 2022 3:50 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2022 9:02 PM

Hi sushiholic,


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 17, 2022 9:02 PM in response to sushiholic94

Hi sushiholic,


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


Apple ID not supported

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