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What do I do if my old iPhone says connect to iTunes to reset passcode to unlock iPhone

How can I unlock my iPhone XR without connecting to iTunes

iPhone XR

Posted on Dec 16, 2022 3:38 PM

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Posted on Dec 16, 2022 3:48 PM

You can try to reset the passcode by using the Apple Support document linked above your name, but there might be a reason why the messages that you are seeing instruct to connect to iTunes (on a PC) or the Finder (on a Mac).


If you cannot reset things using the first support article, then you will need to use this article:


If you forgot your iPhone passcode - Apple Support


If you have a current backup, you can use that during the new setup process to restore data to the phone.

3 replies
Question marked as Best reply

Dec 16, 2022 3:48 PM in response to Oliveira8642

You can try to reset the passcode by using the Apple Support document linked above your name, but there might be a reason why the messages that you are seeing instruct to connect to iTunes (on a PC) or the Finder (on a Mac).


If you cannot reset things using the first support article, then you will need to use this article:


If you forgot your iPhone passcode - Apple Support


If you have a current backup, you can use that during the new setup process to restore data to the phone.

What do I do if my old iPhone says connect to iTunes to reset passcode to unlock iPhone

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