iOS update - visual voicemail gone

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Level 1

4 points

Anyone else lose visual voicemail after Nov iOS update?

Apple has numerous cases open. iOS does not allow bulk (or intelligent icloud) backup of voicemails.

Caution: The AT&T solution is to ‘reset voicemail’ which per AT&T tech will 100% delete all voicemails.

iphone 10x

iPhone X

Posted on Dec 16, 2022 4:38 PM

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Answer 1

Level 1

4 points

Yes - the feature is carrier provided, yet it went away *immediately* following the November IOS update.

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Answer 2

Hello phgarey,

Visual Voicemail is provided through your carrier. You will need to follow the recommendations they provided for you in order to resolve this issue:

Best Regards.

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