Locked out of MacPro
Why does my MacBook Pro only accept a 24 character file recovery key. The one I got is 28. Now I’m locked out. What do I do? Model A2141
MacBook Pro 16″, 12.3
Why does my MacBook Pro only accept a 24 character file recovery key. The one I got is 28. Now I’m locked out. What do I do? Model A2141
MacBook Pro 16″, 12.3
You may want to contact Apple support directly by clicking the Support link at the top of this page or use this link:
I've seen some other users ask about this issue on these forums, but I don't recall whether any of them told us how they resolved their issue with entering the recovery key. FYI, Here is an Apple article referencing the recovery key process:
How to generate a recovery key - Apple Support
Did you try to enter the key without using any hypens/dashes?
Yes, it enters the hyphens for me. So it appears I don’t have a choice to use them or not.
Locked out of MacPro