Why won’t it let me download or update things I have downloaded before
I recently got my credit card removed and nothing is helping I can’t add a new one, what do I do??
iPhone SE, iOS 16
User profile for user:
danakayw
User level:
Community Specialist
Hey there Hello_8786,
You mentioned removing your payment method. While that can cause issues in some cases, the error you're showing us appears to be related to the version of the app and the iOS version you have installed.
If you are running into an issue updating apps, that could be due to a few reasons. To isolate and begin to troubleshoot that, follow these steps: If you can’t download or update apps on your iPhone or iPad
- try manually updating
- Check your payment method: Remove a payment method from your Apple ID
- Resolve any billing issues
- Prioritize your download to ensure there's not too much going on, to complete the download
- Restart your iPhone
Take care.