I want to request for a refund

Hi I would like to apply for a refund on 1-Month Subscription

ExpressVPN - VPN Fast & Secure

It expires on January 01, 2023. From the day I started the subscription until now, I can't use its functions normally. I contacted the support staff of the app and they told me "Since the subscription was purchased with Apple, we don't have any control over your payment information which makes it difficult for us to adjust it and cancel if for you.

To proceed with your request, please contact Apple Support so they can work on this request.”, so I’m here to ask you for a refund.