Can’t update my phone

I want to update my phone I can’t why ? I am seeing you do not have enough storage in your device when ever I tried to download something , I have messenger and google chat and business watsap but now it’s only the business watsap that’s coming now pressing on the google chat now you do not have enough storage

iPhone 6s Plus, iOS 14

Posted on Dec 16, 2022 11:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2022 1:02 PM

Hello Accraaccademy,


It sounds like the answer to your question is in your description. If you're seeing a message "you do not have enough storage in your device" when you try to download an update, then that is why you can't download it.


If you've used up all the storage on your device, you'll need to start deleting things on it to free up some space. You can get an overview of what is using your storage in Settings > General > iPhone Storage.


How to check the storage on your iPhone and iPad


You can see how much space the update requires when you go to Settings > General > Software Update. You'll need to make sure you have at least that amount of storage available. Keep in mind you should always have at least 1 GB of free space on the device in order for it to function properly.


Cheers!


1 reply
Question marked as Top-ranking reply

Dec 19, 2022 1:02 PM in response to Accraaccademy

Hello Accraaccademy,


It sounds like the answer to your question is in your description. If you're seeing a message "you do not have enough storage in your device" when you try to download an update, then that is why you can't download it.


If you've used up all the storage on your device, you'll need to start deleting things on it to free up some space. You can get an overview of what is using your storage in Settings > General > iPhone Storage.


How to check the storage on your iPhone and iPad


You can see how much space the update requires when you go to Settings > General > Software Update. You'll need to make sure you have at least that amount of storage available. Keep in mind you should always have at least 1 GB of free space on the device in order for it to function properly.


Cheers!


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Can’t update my phone

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