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When I asked Siri what the volume is on my iPhone 12 this morning, as I have many times, her response was "Sorry, there was a problem determining volume." And, an alarm she set last night didn't go off this morning. I was awake already when it should have gone off.
I checked the alarm just now, with her setting it, and it worked fine. But the problem determining volume is still present. This morning was the first time that ever happened. Appreciate any help. Thanks.
Greetings bjcreek,
Welcome to Apple Support Communities. Does the "Hey Siri" command work on the iPhone? Do you have Bluetooth enabled on the iPhone currently? If so, disable Bluetooth, and try using Siri to set the alarm again. Should the issue persist, try the steps in the Apple Support article: If the microphones on your iPhone aren't working
Clear the microphones
1.Remove any screen protectors, films, or cases from your iPhone.
2.Clear any debris from the openings of your iPhone.
If none of this helps you, the next step will be to contact Apple Support:
Feel free to reach back out if you have any questions.
Have a great day!
Greetings bjcreek,
Welcome to Apple Support Communities. Does the "Hey Siri" command work on the iPhone? Do you have Bluetooth enabled on the iPhone currently? If so, disable Bluetooth, and try using Siri to set the alarm again. Should the issue persist, try the steps in the Apple Support article: If the microphones on your iPhone aren't working
Clear the microphones
1.Remove any screen protectors, films, or cases from your iPhone.
2.Clear any debris from the openings of your iPhone.
If none of this helps you, the next step will be to contact Apple Support:
Feel free to reach back out if you have any questions.
Have a great day!
Hello bjcreek,
Since your iPhone is all up to date, you'll want to reach out to Apple Support if you continue to run into any unexpected behaviors. They'll be in the best position to look into that further: Contact - Official Apple Support
Take care.
I disabled Siri. The alarms were being set again just fine, but there was still a problem with Siri determining the volume setting on the iPhone. This isn't a major issue, but usually when one thing is affected, there are other things that aren't working right that I'm just not seeing evidence of at the moment. Since I don't use Siri for anything I can't do myself, I disabled the program. Thanks so much for the great suggestions. I really appreciate you getting back to me so quickly.
Good question. Yes, the updates are done as they come in. It was actually done before the issue popped up. But thanks so much for the continued help! I was thinking of getting rid of the iPhone, but with this kind of help, maybe keeping it and working through any issues is good! Thanks so much!
Thanks for the advice, and the link. I tried to mark your reply as helpful, so I clicked on the button in my email notification. But I don't see the "1" in the "Helpful" button above, so I'm not sure if it worked. But anyways, I appreciate your help. Thanks so much.
Good afternoon bjcreek,
Thanks for sharing the troubleshooting you've done. Have you updated your iPhone to iOS 16.2? This often helps resolve issues like this.
Enjoy the rest of your day!
Hi bjcreek,
Glad to hear that worked for you. Feel free to post if you ever need assistance. Have a good day.
Siri
