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Why does my phone screen stop working on its own

Why does my phone screen stop working on its own

iPhone XS Max, iOS 15

Posted on Dec 17, 2022 7:49 AM

Reply
Question marked as Best reply

Posted on Dec 19, 2022 2:30 PM

Hi 123voilalek3,


Thank you for using the Apple Support Communities! To help isolate the issue, can you tell us more about what happens to your iPhone screen? For example, does it become unresponsive? If so, the steps in the article below may help:


If your iPhone won't turn on or is frozen

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. f your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Hope this helps!

Have a great day.


4 replies
Question marked as Best reply

Dec 19, 2022 2:30 PM in response to 123voilalek3

Hi 123voilalek3,


Thank you for using the Apple Support Communities! To help isolate the issue, can you tell us more about what happens to your iPhone screen? For example, does it become unresponsive? If so, the steps in the article below may help:


If your iPhone won't turn on or is frozen

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
4. f your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Hope this helps!

Have a great day.


Why does my phone screen stop working on its own

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