Portrait camera not working

My iPhone 12 pro gets stuck in portrait mode. If I want to take a picture (at 1x zoom) it tries one second to focus and then it stucks in a blurry screen. At 2x zoom it works sometimes (but not always). When I close the camera app the camera shows a black screen after that. Can someone help me?

iPhone 12 Pro Max, iOS 16

Posted on Dec 17, 2022 7:42 AM

Reply
1 reply

Dec 19, 2022 2:23 PM in response to fawad85

Hello fawad85,


The best steps to take for any issues with your iPhone camera can be found in the support article below. Should the behavior persist after following these steps it is likely your device will need service in order to resolve the issue. You can find a link to review available options under "Contact Apple Support".


If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Regards.

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Portrait camera not working

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