Keychain enabled for secondary iCloud on Internet Accounts

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Level 1

6 points

Keychain enabled for secondary iCloud on Internet Accounts

Hey!

I've my macOS Ventura set up with my personal iCloud account and this is working fine. At my office, to access our developer account I'm using my corporate email and in order to get the 2FA codes, I've added this account to the "Internet Accounts" on my mac.

The weird thing is that even with "Contacts", "Calendars", etc., disabled, it is still displaying that "Keychain" is enabled for it and there is no option to disable it.

I already created a new user, signed in with this iCloud and manually enabled and disabled the iCloud Keychain, but it is still being displayed on my personal mac, under the secondary iCloud account.

Does anyone have any clue if this is right or just a bug?

MacBook Pro

Posted on Dec 17, 2022 1:43 PM

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Answer 1

Eric--F

Community Specialist

Dec 22, 2022 4:16 PM in response to phahmann

Hello jmarse1,

Thanks for trying those troubleshooting steps.

Since you still can't remove it, contact Apple Support, they need to verify you and check into your account.

Contact Apple Support

Thanks.

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Answer 2

jmarse1

Community Specialist

Dec 19, 2022 6:02 PM in response to phahmann

Hi phahmann,

We'll be glad to help out with your iCloud concern. To begin, we're not entirely sure of your setup and exactly which account was added in each area and how that relates to the two-factor authentication. With that said, we do not have a full understanding of your issue.

If you're trying to remove the corporate account from your personal Mac, you can sign out of iCloud using the steps outlined here:

"Sign out on your Mac

In macOS Ventura or later:

Choose Apple menu  > System Settings.
Click your name.
Click Sign Out.
If you want to a keep a copy of your iCloud data on your Mac before you sign out, make sure that you select the appropriate checkboxes. Then click Keep a Copy.
If you want to keep a copy of your Safari passwords on your Mac, click Keep on This Mac.

"

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac

We hope this helps out. Please provide us with more details on exactly where you've signed into iCloud, what purpose that served in relation to two-factor authentication, and we'll help further if needed.

Cheers.

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Answer 3

phahmann Author

Level 1

6 points

Dec 22, 2022 4:04 PM in response to jmarse1

Hi, jmarse1!

Thanks for your reply.

No, I'm not trying to remove the iCloud account from my Mac.

I have a Mac that is my personal computer and also my work computer. I use my personal iCloud account as the Mac's iCloud. In addition to that, macOS allows users to add other accounts under System Settings > Internet Accounts. I added my work iCloud account in order to be able to get the prompts for the 2FA when I'm accessing my company's Apple Developer Account and till this point, everything is working ok.

When you configure this additional iCloud account, the System Settings allow you to enable the iCloud Mail, Contacts, Calendar and Reminders. If you enable any of them, at the list that displays all Internet Accounts, under each account, it will be displayed which of them are enabled.

What I'm wondering is that there is always the Keychain listed as an active "service", even if it's not. Actually there isn't even an option to enable/disable it.

Best!

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Keychain enabled for secondary iCloud on Internet Accounts

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