Dead pixel

My phone 14 pro has dead pixels, does the one year warranty cover this?

iPhone 14 Pro Max, iOS 16

Posted on Dec 17, 2022 2:30 PM

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3 replies

Rudegar

Level 10

184,014 points

Dec 17, 2022 2:41 PM in response to Community User

yes, yes it would

Legal - Hardware Warranties - Apple

Dec 17, 2022 7:24 PM in response to Community User

You should have probably lead with you dropped your phone and now you have a dead pixel. User caused damage is not covered, but show the phone to Apple and be honest about what happened and see what they're willing to do.

Dec 17, 2022 7:02 PM in response to Rudegar

Even if a drop caused the dead pixels?

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Dead pixel

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