Why can’t I subscribe the Notability ?
When I try to subscribe Notability on my iPad Pro
it showed “Restore Failed Your purchase could not be found by Apple.”
iPad Pro, 12.9-inch, 6th Gen, Cell mmW
User profile for user:
mikeg28806
User level:
Community Specialist
Hi there Mindfulness_apple,
If you're looking to resubscribe to a subscription you've had previously, the following steps should help:
1: Tapor your picture at the top right, then tap Subscriptions.
You may need to sign in with your Apple ID.
2: Choose a subscription, then do any of the following:
• Change or cancel an existing subscription.
• Resubscribe to an expired subscription.
• Share an eligible App Store subscription with other family members in your Family Sharing group.
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
If you need more help, any additional information or context you're able to provide, may increase the chance that you'll get a specific and relevant response from the community.
Take care!