Hello,
It seems I can't change the wrong birth date of my child's account neither from his account or my parental account.
I tried online, on the iPhone and from my computer and none of the pages let me access to change the wrong date ...
Can you please help me?
Thank you
iPhone X
Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support
- "Be sure to enter your correct date of birth. After you change it to any age below 13, you can't edit it."
For a child under 13 (or in a country where your offspring is considered to be a child) you will have to contact Apple:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu until you reach the help you need. If you do not find it, select a different topic and work you way down to any option that results in a telephone or chat request.
Contact Apple for support and service - "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support
Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support
- "Be sure to enter your correct date of birth. After you change it to any age below 13, you can't edit it."
For a child under 13 (or in a country where your offspring is considered to be a child) you will have to contact Apple:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu until you reach the help you need. If you do not find it, select a different topic and work you way down to any option that results in a telephone or chat request.
Contact Apple for support and service - "See a list of Apple phone numbers around the world." - Contact Apple for support and service - Apple Support
Change a birth date for a child under 13
