iPhone 12 Pro Max says SOS at the top and doesn't work without Wi-Fi
My phone randomly says SOS at the top of my phone and now my phone doesn't work unless I have wifi, two do I fix this?
[Re-Titled by Moderator]
iPhone 12 Pro Max, iOS 16
Question marked as
User profile for user:
green500
User level:
Community Specialist
Hello kenzieh133,
Welcome to Apple Support Communities.
We understand that you are seeing SOS in the status bar of your iPhone. We are happy to help.
SOS appears when you are not connected to a network. Do you have a SIM card or using eSIM in your iPhone?
These troubleshooting steps may help. Please try the steps here: If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
- "Check your coverage area
- Check for a Carrier Settings update
- Turn your cellular line off and back on
- Reset your Network Settings
- Update your iPhone or iPad
- Contact your carrier"
If no issue resolution, please contact Apple Support here: Apple Support
Let us know if you have further questions.
Take care.