App problem on Apple Watch

We use SmartHQ for our GE Washer and Dryer which notified our Iphones and Apple Watches when wash or dry cycles completed. The SmartHQ app appeared on our phones and watches and notified both. Now as we set up new Iphone 14's the app no longer appears on watches, and I can't get it to install there. Is it no longer supported for apple watches or is there a fix?

Posted on Dec 18, 2022 5:52 PM

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Dec 20, 2022 2:33 PM in response to SmartHQissue

Hi SmartHQissue,


By default, apps on your iPhone that have a watchOS app available are automatically installed and appear on the Home Screen as mentioned here: Get more apps on Apple Watch.


The best step would be to reach out to the app developer. They would be the best resource for compatibility information. If needed, this article will walk you through how to contact them: How to contact an app developer.

Contact the developer of an iOS, iPadOS, or watchOS app

1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

Cheers.

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App problem on Apple Watch

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