Face id not working

Hello ~ Are you receiving any message? If so exact message? In the meantime click on this helpful Apple link and work through the steps there…

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If you are see this alert message…

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

In the link above it outlines some tips you may try but if that fails to help you may need to have your iPhone checked. Here are some links a help in that area…

iPhone Repair & Service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

~Katana-San~

Hello again ~ Have you worked through the links I posted for you? You may want to try a forced restart…

Click here>> Force restart iPhone - Apple Support

~Katana-San~

If your Face ID is not working try to update to the latest version of iOS. If you allready done that and that is not working, please contact apple support to set your device up for service

Hello once more ~ In that case you will need to take it in to Apple and have it checked out. The links above should help setting up an appointment. Good luck.

~Katana-San~