I can't connect DANA as my Apple ID payment method

i connect my payment with app named DANA, but now it failed to connect, is there any problem u can help?



[Edited by Moderator] 


Posted on Dec 19, 2022 5:45 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 5:36 PM

Hello radityaeka,


Welcome to Apple Support Communities. When you get a message about your payment information needs to be verified it means that there may be a problem with this method, and you need to review the payment information, and make sure it's accurate. You may also, need to add a new payment information.


If you need to change or update your Apple ID payment method



To get started, let's make sure this payment method is can be used with your Apple ID in your country or region. Check this out:


Payment methods that you can use with your Apple ID


If so, please reach out to the Billing Team to investigate this issue further. You can contact them using this link: Get Support

If not, try to add a payment method that is accepted by Apple and can be associated with your Apple ID. Here's how:


Add a payment method to your Apple ID


After you add a valid payment information, you can remove the one you're having issues with.


We hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Dec 20, 2022 5:36 PM in response to radityaeka

Hello radityaeka,


Welcome to Apple Support Communities. When you get a message about your payment information needs to be verified it means that there may be a problem with this method, and you need to review the payment information, and make sure it's accurate. You may also, need to add a new payment information.


If you need to change or update your Apple ID payment method



To get started, let's make sure this payment method is can be used with your Apple ID in your country or region. Check this out:


Payment methods that you can use with your Apple ID


If so, please reach out to the Billing Team to investigate this issue further. You can contact them using this link: Get Support

If not, try to add a payment method that is accepted by Apple and can be associated with your Apple ID. Here's how:


Add a payment method to your Apple ID


After you add a valid payment information, you can remove the one you're having issues with.


We hope this information is useful. Kind regards.

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I can't connect DANA as my Apple ID payment method

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