iOS 16.2 failed verification because you are no longer connect to the internet.

iPhone 8 Plus, iOS 15

Posted on Dec 19, 2022 6:02 AM

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Question marked as Top-ranking reply

Posted on Dec 20, 2022 5:40 PM

Hi Bajetafamily,


Welcome to Apple Support Communities. We'd recommend starting with the guidance in If your iPhone or iPad won't update which can help with most update issues. All guidance there can help but there's a section for the exact error message you mentioned.


"If you can't reach the update server or can't verify the update

Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:

If the issue happens again after trying to update with multiple networks, remove the update."


We also noticed that there is currently a "No Service" alert in your status bar that may be related. For that reason, we'd also recommend checking out If you see No Service, Searching, or SOS on your iPhone or iPad if you usually have service in this location.


Take care.




9 replies
Question marked as Top-ranking reply

Dec 20, 2022 5:40 PM in response to Bajetafamily

Hi Bajetafamily,


Welcome to Apple Support Communities. We'd recommend starting with the guidance in If your iPhone or iPad won't update which can help with most update issues. All guidance there can help but there's a section for the exact error message you mentioned.


"If you can't reach the update server or can't verify the update

Try updating your device again using the same network. If you still see one of these messages, try updating your device using another network or update your device with your computer:

If the issue happens again after trying to update with multiple networks, remove the update."


We also noticed that there is currently a "No Service" alert in your status bar that may be related. For that reason, we'd also recommend checking out If you see No Service, Searching, or SOS on your iPhone or iPad if you usually have service in this location.


Take care.




Jan 24, 2023 1:54 PM in response to eddiem98

VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.

Jan 21, 2023 10:48 PM in response to Lawrence Finch

I have the same issue, have deleted the 16.2 update several times, enabled the cellular network and I get the same message. I'm sure that I have internet service because I can reach other sites using Safari and Chrome.


I've also reset the network connections at no avail. I also turned off the Wi-Fi connection and tried again but the update wont verify and update....


I've plenty of available space on the phone 80 Gigs as well so it is not a storage problem.


Help please.


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iOS 16.2 failed verification because you are no longer connect to the internet.

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