IPhone 13 stuck in SOS mode
My iPhone 13 has been stuck in SOS. I have tried turning it off and back on and it is still stuck. Can you help me?
iPhone 13, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 13 has been stuck in SOS. I have tried turning it off and back on and it is still stuck. Can you help me?
iPhone 13, iOS 16
1.
Go to setting - Emegency SOS -> turn Off the options.
2.
If it doesn't help, remove and reinsert the SIM card.
If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.
Also ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.
3.
If it doesn't help see these Apple articles below:
If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Manually update your carrier settings on your iPhone or iPad
Manually update your carrier settings on your iPhone or iPad - Apple Support
Update your network provider settings manually on your iPhone or iPad
Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)
1.
Go to setting - Emegency SOS -> turn Off the options.
2.
If it doesn't help, remove and reinsert the SIM card.
If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.
Also ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.
3.
If it doesn't help see these Apple articles below:
If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Manually update your carrier settings on your iPhone or iPad
Manually update your carrier settings on your iPhone or iPad - Apple Support
Update your network provider settings manually on your iPhone or iPad
Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)
My alarm went off this am and it showed on my screen like a starburst and I couldn't turn it off. I finally got it off now my phone screen is black and frozen. When I try to reboot it goes into SOS mode.
IPhone 13 stuck in SOS mode