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IPhone 13 stuck in SOS mode

My iPhone 13 has been stuck in SOS. I have tried turning it off and back on and it is still stuck. Can you help me?

iPhone 13, iOS 16

Posted on Dec 19, 2022 6:15 AM

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Question marked as Best reply

Posted on Jan 10, 2023 4:29 AM

My alarm went off this am and it showed on my screen like a starburst and I couldn't turn it off. I finally got it off now my phone screen is black and frozen. When I try to reboot it goes into SOS mode.

2 replies

Dec 19, 2022 7:08 AM in response to DdShirley

1.

Go to setting - Emegency SOS -> turn Off the options.

 

2.

If it doesn't help, remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


3.

If it doesn't help see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)



IPhone 13 stuck in SOS mode

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