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storage

can someone help me figure out my storage and help with the software update?

iPhone 11, iOS 15

Posted on Dec 19, 2022 9:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2022 9:32 AM

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2.

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See this Apple article: Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

See also: iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support


Manage your iCloud storage

Manage your iCloud storage - Apple Support


3.

Then try to do the update.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 19, 2022 9:32 AM in response to brielle263

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2.

What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See this Apple article: Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

See also: iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support


Manage your iCloud storage

Manage your iCloud storage - Apple Support


3.

Then try to do the update.

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

Dec 19, 2022 9:33 AM in response to brielle263

You should have at least 6GB - 8GB free storage space on your iPhone to download and install an iOS update. To check the available storage space on your iPhone, open Settings ➡️ General ➡️ About ➡️ Available: Here, you will see the available storage space on your iPhone.

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Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

storage

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