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money back problems

Hello. Appealed about a random subscription to the AppStore and a refund. The site indicates that the money was returned, the subscription to the application was already removed from me, but there was still no credit to the card. Tell me, was the money returned to me on the right card and was the payment sent? I'm worried if you just have to wait, I'll wait. Just wondering if it's worth the wait at all

iPhone 12, iOS 16

Posted on Dec 19, 2022 11:33 AM

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Question marked as Best reply

Posted on Dec 19, 2022 11:43 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

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When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 

1 reply
Question marked as Best reply

Dec 19, 2022 11:43 AM in response to aruzhan288

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Keep in mind -> 30 days you should read as 30 business days.

 

money back problems

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