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Apple TV (3rd Gen) Sign In Problem

My older Apple TV 3rd Gen (A1469) won’t accept my Apple ID and Password. When attempting it will say “Your Apple ID or password is incorrect.”, however, I know that is not the case because I can sign in with the same information just fine on my other devices.

Apple TV

Posted on Dec 19, 2022 2:12 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 5:01 PM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

1 reply
Question marked as Top-ranking reply

Dec 19, 2022 5:01 PM in response to jerrod232

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

Apple TV (3rd Gen) Sign In Problem

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