Pixelated screen upon restart/shutdown

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Pixelated screen upon restart/shutdown

I recently had to run some recovery of files on my MacBook Pro (last year model). I downloaded and ran Disk Drill and after uninstalling that program, I’m seeing this screen when I restart or shut down. It appears blue when I restart and gray when I shut down. I reinstated my system integrity, which had been shut off due to some recommendation for recovery of my files. I have no idea what else could be causing this. I reinstalled disk drill because I wasn’t sure what else it could be.

MacBook Pro

Posted on Dec 19, 2022 2:30 PM

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Answer 1

Gena_D

Community Specialist

Dec 21, 2022 9:37 AM in response to hatches

Hello hatches,

Let's start off by checking the helpful steps in this article which can help with this issue: If your Mac doesn’t start up as expected. We advise following this guidance which may help (even though it doesn't perfectly match the screen colors you see), as well as reviewing the rest of the article:

"Blank startup screen

If your Intel-based Mac computer displays a blank screen at startup—or a screen with an Apple logo (with or without a gear icon) and a flashing question mark—it indicates there may be a problem with a firmware update or software. Try these suggestions.

Make sure the latest firmware for your Mac is installed. For the latest versions, check for updates in Software Update settings or on the Apple Downloads website.
If you just installed a new version of macOS, make sure your Mac has the recommended memory and disk space. To check, choose Apple menu > About This Mac, then click More Info. If your Mac doesn’t meet these specifications, reinstall your previous version of the operating system.
Use macOS Recovery, part of the built-in recovery system of your Mac. See Use macOS Recovery on an Intel-based Mac or Use macOS Recovery on a Mac with Apple silicon.

Blue startup screen

If your Intel-based Mac computer displays a blank blue screen or a blue screen with a multicolor pinwheel at startup, it indicates there may be incompatible startup items or software. Try these suggestions.

Restart your Mac in safe mode. If your Mac successfully starts up in safe mode, choose Apple menu > Restart to restart your Mac normally.
Check your login items to learn if any of them are incompatible.
Use the Disk Utility app on your Mac to repair your startup disk.
Back up your disk, then reinstall macOS.
Use macOS Recovery, part of the built-in recovery system of your Mac. See Use macOS Recovery on an Intel-based Mac."

Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!

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Pixelated screen upon restart/shutdown

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