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Hi! I have a problem

my account has been disabled in App Store and ITunes, can u please help

iPhone 13 Pro Max, iOS 15

Posted on Dec 19, 2022 4:31 PM

Top-ranking reply

Limnos

Level 10

418,639 points

Posted on Dec 20, 2022 3:45 AM

Hello,

The solution to seeing a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked" is to contact Apple by clicking on this link for this specific issue --> Apple Support . Removing the lock is not something you can do yourself.

From the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Hi! I have a problem

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