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cannot open folders on MacBook PRO

On my MacBook Pro I cannot open the folders at all (but Safari and surfing the Net work fine).

When I highlight a folder with my mouse, it jumps to the next folder, then when I highlight that folder it jumps to another folder etc.I hav lost all control of my desktop.

At the same time I cannot put the MacBook to sleep and it no longer puts itself to sleep.I don't know if the two issues are related.MacBook

MacBook Pro 15″, macOS 10.12

Posted on Dec 19, 2022 6:52 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 8:02 PM

Hi,

Try to start up in Safe mode then normal boot could solve your issues.

Start up your Mac in safe mode - Apple Support

If it doesn't help, start up in Recovery mode then run Disk First Aid of DiskUtility which could solve them.

Use macOS Recovery on an Intel-based Mac - Apple Support

Use macOS Recovery on a Mac with Apple silicon - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 19, 2022 8:02 PM in response to nickfromsingapore

Hi,

Try to start up in Safe mode then normal boot could solve your issues.

Start up your Mac in safe mode - Apple Support

If it doesn't help, start up in Recovery mode then run Disk First Aid of DiskUtility which could solve them.

Use macOS Recovery on an Intel-based Mac - Apple Support

Use macOS Recovery on a Mac with Apple silicon - Apple Support


cannot open folders on MacBook PRO

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