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iPhone 11 calls and messages

Hi, please assist. I am unable to make and receive calls/messages on my phone. My data plan is working perfectly.

iPhone 11, iOS 16

Posted on Dec 20, 2022 5:56 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2022 10:16 AM

Remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


Please check:

If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 

If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you can't send or receive messages on your iPhone or iPad - Apple Support

 


1 reply
Question marked as Top-ranking reply

Dec 20, 2022 10:16 AM in response to Amandaqothe

Remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


Please check:

If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 

If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you can't send or receive messages on your iPhone or iPad - Apple Support

 


iPhone 11 calls and messages

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