iPhone 11 calls and messages
Hi, please assist. I am unable to make and receive calls/messages on my phone. My data plan is working perfectly.
iPhone 11, iOS 16
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Best reply
Remove and reinsert the SIM card.
If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.
Also ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.
If it doesn't help see these Apple articles below:
If you see No Service, Searching, or SOS on your iPhone or iPad
If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support
Manually update your carrier settings on your iPhone or iPad
Manually update your carrier settings on your iPhone or iPad - Apple Support
Update your network provider settings manually on your iPhone or iPad
Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)
Please check:
If you can't make or receive calls on your iPhone
If you can't make or receive calls on your iPhone - Apple Support
If you can't send or receive messages on your iPhone, iPad, or iPod touch
If you can't send or receive messages on your iPhone or iPad - Apple Support