File "Can't be Found" prompts after Ventura 13.1

Since updating to Ventura 13.1, at random times, when I double-click on a file to open it, I get a prompt that the file can't be found. If I click OK then double-click the file again, it opens as it should. It happens randomly to files of all types. I have never created aliases to any of these files and they are stored locally on a desktop folder. This has never happened before 13.1. Any ideas?


iMac 2020 3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5700 XT 16 Gb


iMac

Posted on Dec 20, 2022 11:15 AM

Reply
Question marked as Apple recommended

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Posted on Dec 20, 2022 11:25 AM

145 replies

Feb 2, 2023 12:33 PM in response to rodOSX

A few days ago, I reluctantly updated my Intel iMac from Catalina to Ventura and encountered this issue today. Was attempting to open PDF files on my desktop and got the same message on every file I tried to open. After clicking ok and trying again files would open. While annoying, I can live with it until Apple fixes this obvious glitch in their new OS.

Feb 5, 2023 7:19 PM in response to troyjack

Have any of you lost any file with this Mac OS bug? I have updated my Mac to Ventura 13.2 and I have noticed some pdfs were totally corrupted. Fortunately I had a copy of them. But it seems to me this bug is actually damaging files too. Its a nightmare to think Mac Os could randomly damage 180 thousand files and you will find out in what, years to come?

Feb 14, 2023 5:21 AM in response to FiNChCZ

UPDATE: Nope, it's still there. I also noticed something else, when I try to ⌘ + ⇧ + 4 (screenshot) and drop PNG file into webmail (OWA) - the file is suddenly without extension (so it is 'Screenshot 2023-02-14 at 14.18.43' instead of 'Screenshot 2023-02-14 at 14.18.43.png'). That's another weird finder's behavior and maybe it's linked with issue described in this thread...

Feb 18, 2023 9:43 AM in response to rodOSX

I found a couple of useful suggestion on a thread on MacRumors.


1) Remove remnants of uninstalled apps in LaunchAgents and LaunchDemons. Please note this is in the Library directly in the root directory of your disk (not the user Library, but you might want to check there too).

https://forums.macrumors.com/threads/updated-to-13-1-and-now-file-cant-be-found.2373951/post-31917372

2) Run Onyx with these settings:

https://forums.macrumors.com/threads/updated-to-13-1-and-now-file-cant-be-found.2373951/post-31920767


Did it last night. A few hours of use and seems to be gone... for now. :-)


File "Can't be Found" prompts after Ventura 13.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.