I have an older iPod. I purchased it used. It was reset by the owner and I used my Apple ID on it for a year or more. It updated and reverted to the original owner's ID and was locked. I can not access it with my account now. The original owner said they do not remember the Id or password they used to set it up. I made purchases through iTunes for music while using it. It does not show any devices on my account.
If the original owner is willing to cooperate, here how they can find the original ID and password:
Forgot user ID: https://iforgot.apple.com/appleid#!§ion=appleid
Forgot password: https://iforgot.apple.com/password/verify/appleid
If the original owner is willing to cooperate, here how they can find the original ID and password:
Forgot user ID: https://iforgot.apple.com/appleid#!§ion=appleid
Forgot password: https://iforgot.apple.com/password/verify/appleid
Activation Lock help
