2339 Views 4 Replies Latest reply: Sep 7, 2010 5:29 PM by Philipsdad50
Same deal here. I was able to sync is once but now it does not work which makes me wonder what I changed. I tried on my friends computer and it detected without any issue, so looks like it is only affecting a few computers. So maybe we have something in common which is causing this problem.
I am using Win 7 (friends computer is also Win 7, so I dont thing this is the problem)
Kaspersky internet security
iTunes 10 (Synced only a few times)
Mahesh - the simple fact of your question regarding an external drive, helped me put 2 and 2 together. I have just started using a 2TB WD USB hard drive to maintain back up's. I had turned the external drive off for some time as I was having CPU cooling problems and the auto archiving SW put a real load on the CPU. During this time iTunes and iPhone worked fine. To ensure this was the root cause, I shut the system down, removed the USB connection to the external drive and made sure to turn off the auto back up SW once booted up again. Like magic, removing the external drive allowed iTunes to recognize the iPhone and i am back in business. Thanks for the hint, my problem is SOLVED!