Buying feature on Toca boca not working

Hello Toca-boca-cluster,

Welcome to Apple Support Communities! It sounds like you need help with in-app purchases. We completely understand why you'd reach out, and are happy to help.

If your device is unable to make an in-app purchase, then it may have an issue with connecting to the iTunes Store. For help with this situation please follow through the steps below.

On your iPhone, iPad, or iPod touch

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.

Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update

on your device's Summary page.

Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.

Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.

Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.

Reset your Wi-Fi router by turning it off and then on again.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

If you can’t connect to the iTunes Store

Please have a look and let us know if this helps! 

Cheers!