I removed an air tag from Find my a while back. I tried reconnecting it and cannot. I have reset it (multiple times) changed the battery just in case but my iphone will not pick it up to connect. It is my air tag, purchased brand new a year ago. The other one I bought at the same time was never disconnected from Find my and is working fine. I even made sure my iphone software is up to date.
[Re-Titled by Moderator]
iPhone 6s
Hello wheretobegin,
We'd confirm you've covered all of the steps provided here for this issue: Set up your AirTag using your iPhone, iPad, or iPod touch
If you can't set up your AirTag
1. Make sure that your device is ready for setup.
2. If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear.
3. If you have multiple AirTags to set up, make sure that only one is near your device at one time.
4. Remove and then replace the battery in your AirTag.*
5. If your AirTag still won't connect to your device, reset your AirTag.
Learn what to do if you see a message that says the AirTag is connected to another Apple ID.
* Warning: AirTag, the battery cover, and the battery might present a choking hazard or cause other injury to small children. Keep these items away from small children.
Learn more about using your AirTag with Find My
- Setting up multiple AirTags? To confirm which AirTag you just connected, play a sound using the Find My app after you register it with your Apple ID. Learn more about how to use the Find My app on your iPhone, iPad, iPod touch, or Mac.
- Learn how to locate a lost or missing item.
- Learn how to remove an AirTag from your Apple ID so that someone else can use it.
It wouldn't also hurt to make sure there is no interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Should it persist, then it would be best to contact Apple directly: Official - Apple Support
They'll need to take it from here.
Wishing you well, take care.
Hello wheretobegin,
We'd confirm you've covered all of the steps provided here for this issue: Set up your AirTag using your iPhone, iPad, or iPod touch
If you can't set up your AirTag
1. Make sure that your device is ready for setup.
2. If the setup animation disappeared, press the side button or Sleep/Wake button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Wait up to 15 seconds, and the animation should reappear.
3. If you have multiple AirTags to set up, make sure that only one is near your device at one time.
4. Remove and then replace the battery in your AirTag.*
5. If your AirTag still won't connect to your device, reset your AirTag.
Learn what to do if you see a message that says the AirTag is connected to another Apple ID.
* Warning: AirTag, the battery cover, and the battery might present a choking hazard or cause other injury to small children. Keep these items away from small children.
Learn more about using your AirTag with Find My
- Setting up multiple AirTags? To confirm which AirTag you just connected, play a sound using the Find My app after you register it with your Apple ID. Learn more about how to use the Find My app on your iPhone, iPad, iPod touch, or Mac.
- Learn how to locate a lost or missing item.
- Learn how to remove an AirTag from your Apple ID so that someone else can use it.
It wouldn't also hurt to make sure there is no interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Should it persist, then it would be best to contact Apple directly: Official - Apple Support
They'll need to take it from here.
Wishing you well, take care.
AirTag will not connect
