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I am having issues with my phone. I am unable to call or receive calls. When I opened my phone this morning it stated an update is needed to use cellular data?

I am having issues with my phone. I am unable to call or receive calls. When I opened my phone this morning it stated an update is needed to use cellular data?

Posted on Dec 21, 2022 8:07 AM

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Question marked as Best reply

Posted on Dec 21, 2022 9:03 AM

Try this: remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help, see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 


1 reply
Question marked as Best reply

Dec 21, 2022 9:03 AM in response to Tinamarie0710

Try this: remove and reinsert the SIM card.

If it doesn't help contact your carrier, maybe the SIM card is damaged, ask for a replaced (new) card. Normally it is free.

Also  ask to check if the SIM tray is bent, as even a tiny misalignment can cause the SIM card to not fully connect with the internal contacts in your iPhone.


If it doesn't help, see these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you can't make or receive calls on your iPhone

If you can't make or receive calls on your iPhone - Apple Support

 


I am having issues with my phone. I am unable to call or receive calls. When I opened my phone this morning it stated an update is needed to use cellular data?

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