You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exclamation Mark on FaceTime.

My phone is showing an exclamation mark when I do FaceTime with a particular contact? What could be the problem.


iPhone XS Max, iOS 16

Posted on Dec 21, 2022 9:44 AM

Reply
1 reply

Dec 22, 2022 1:38 PM in response to farayi131

Hello farayi131,



We understand you're seeing a triangle with an exclamation mark during FaceTime calls on your iPhone. We're glad you've connected with us here in Apple Support Communities, and we can provide some guidance.


"If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues:

  • Connection alerts or unable to connect
  • Choppy video calls
  • Black screen
  • Dropped calls

Make sure that both you and the person that you're calling are using a fast Wi-Fi or cellular connection. If you’re using Wi-Fi, FaceTime requires a broadband connection."


Learn more from this support article: 


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


We hope this provides some clarity about the behavior you're experiencing with FaceTime on your iPhone. Don't hesitate to let us know if you have any more questions.


Cheers.

Exclamation Mark on FaceTime.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.