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I’ve been charged 743 every month for something I didn’t agree I would like a refund

I have been getting charged 743 every month for something I did not agree on and I want a refund

iPhone SE, iOS 16

Posted on Dec 21, 2022 11:27 AM

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Question marked as Best reply

Posted on Dec 21, 2022 11:30 AM

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support




3 replies
Question marked as Best reply

Dec 21, 2022 11:30 AM in response to Juanita2070

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support




Dec 21, 2022 11:32 AM in response to Juanita2070

1.

See -> Delete apps on your iPhone, iPad, and iPod touch

Delete apps on your iPhone, iPad, and iPod touch - Apple Support

  • If you delete an app, it doesn’t cancel in-app subscriptions that you might have. While deleting an app, you might see a Cancel Subscriptions option. Learn how to cancel your subscriptions.

 

If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If the subscription that you want to cancel is not listed – Apple Support (UK)


Manage subscriptions on Apple TV

Manage subscriptions on Apple TV – Apple Support (UK)

  • You can modify or cancel subscriptions available on Apple TV, including Apple Music, Apple TV channels, Apple Arcade or individual apps.


2.

For sure check the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

3.

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.

 

Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.






I’ve been charged 743 every month for something I didn’t agree I would like a refund

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