Beats not holding their charge .
Beats Pro not holding the power
Beats Pro not holding the power
Greetings starlightdee,
To help troubleshoot your Beats Pro not holding a charge, let's have you take the steps below:
1) If you're using a companion iOS or iPadOS device, then ensure the device is updated to keep the firmware updated for your Beats. Check out that suggestion here: About Beats Updater - Apple Support
2) Reset your Beats to return the device to factory settings, and then test the behavior: Reset your Beats Fit Pro - Apple Support
3) Compare the battery life you're experiencing with the Beats to the expected run time. Here's the expected run time:
Power your day
The earbuds have up to 6 hours of listening time with 18 additional hours provided by its pocket-sized charging case7. That means that Beats Fit Pro gives you up to 24 hours of combined playback. With ANC or Transparency mode turned off, you’ll get up to 7 hours of listening time. If you need a little extra juice, 5-minute Fast Fuel charging gives up to 1 hour of playback when battery is low.
See that here: Beats Fit Pro True Wireless Earbuds
If your Beats aren't lasting as long as the expected run time after taking the steps above, then reach out to Apple Support directly to help investigate the behavior: Contact Apple Support
Take care.
Beats not holding their charge .