iCloud documents folder empty

Greetings rmajzels,

Thanks for posting in the Apple Support Communities.

We understand you're looking for assistance with files missing from iCloud Drive, right?

If we have that correct, let's first confirm that you're attempting to access the files correctly. As some files may not be available online, check out the following resource for details on how you can access your files in iCloud Drive. We'll include the steps for a Mac below for easier viewing: Access and manage your files in iCloud Drive - Apple Support

On your Mac

You can access iCloud Drive in the Finder on your Mac.

When you add your Desktop and Documents folders to iCloud Drive, you can access all of the files in those folders anywhere you use iCloud. Learn more about adding Desktop and Documents to iCloud Drive.

If you're missing the files when attempting to view with those steps, let's see if you can recover the deleted files online. Review the steps below for recovering files deleted from iCloud Drive or iWork apps, and you can find additional steps here: Recover deleted files on iCloud.com - Apple Support

Recover files deleted from iCloud Drive or iWork apps

1. In iCloud Drive on iCloud.com, click Recently Deleted in the sidebar.

2. Click Recover All, or select each file you want to recover, then click Recover.

We hope this is able to help. If not, provide more detail on which steps you've tried along with what type of documents are missing. If they're from a specific app, let us know which app. We'll use these details to gain a better understanding to provide the next best steps to take.

Have a great day!