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FaceTime by a Stranger - Camera turned on

I received a FaceTime from someone not in my contacts and my camera automatically turned on without me answering. I had a friend test my FaceTime settings, and called me and I received a small notification banner instead. Is it possible that my iPad was hacked?

iPad, iPadOS 16

Posted on Dec 22, 2022 2:28 PM

Reply
3 replies

Dec 26, 2022 7:23 AM in response to GreenBinx

Salutations GreenBinx, 


We have a couple questions to help further pinpoint the situation. When you received a FaceTime call, was it answered automatically or did the app open and show the call incoming? Additionally, when the call from your contact came in was your iPad locked or unlocked at the time? How about when you received the call from the unknown caller? 


You asked about your Apple ID account possibly being compromised, here are some signs to keep an eye out for, but also steps to take - If you think your Apple ID has been compromised 


Signs your Apple ID has been compromised
Your Apple ID might be compromised if you receive an account notification from Apple for a change you didn't make, or if you notice account details or changes you don’t recognize. For example:
• You receive an email or notification that your Apple ID was used to sign in to a device you don't recognize or did not sign in to recently (for example, "Your Apple ID was used to sign in to iCloud on a Windows PC").
• You receive a confirmation email from Apple that your Apple ID password was changed or your account information was updated, but you don’t remember making any changes.
• Your device was locked or placed in Lost Mode by someone other than you.
• You see messages you didn't send, or items you didn’t delete.
• You see charges or notices for purchases that you didn't make. Learn what to do if you see an unfamiliar iTunes Store or App Store charge on your credit or debit card statement.
• Your password no longer works, or it might have been changed or locked.
• You don't recognize some or all of your account details.
• If you received an email, text message, or phone call that you're not sure is valid or you think might be phishing, here are some tips to help determine its legitimacy.


Thanks. 

Dec 26, 2022 10:32 AM in response to GreenBinx

Thanks for getting back to us with that information GreenBinx.


Resetting your Apple ID password is always a good step to take when things start feeling uncomfortable. But it is almost next to impossible to compromise their devices. Here is their latest in security information they recently shared: Apple advances user security with powerful new data protections.


Keeping your devices updated is also an important step in keeping your devices secured.


Have you tried testing an incoming FaceTime call with both your iPhone and iPad screens locked, and the person calling is not listed in your contacts?



Take care!

Dec 26, 2022 8:26 AM in response to AnnieL2

It looked like it was answered immediately since my camera was turned on, but I still saw the small bar that said “incoming FaceTime call.” if memory serves the iPad was locked.


My phone was in my hand when this happened (unclocked) and all I saw was the banner that said “incoming FaceTime call” but my camera never activated.


When I’m my friend FaceTimed me to test it was only the bar that said “incoming FaceTime call.”


I went ahead and changed my password to my Apple ID, but I receive those emails all the time that say my Apple ID is locked or compromised but they are always spam. So I truly don’t know what’s happening


FaceTime by a Stranger - Camera turned on

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