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kld62 Author

Level 1

8 points

heic images won't open in text message

heic images won't open in text message on iphone 12 mini

iPhone 12 mini, iOS 16

Posted on Dec 22, 2022 4:35 PM

Top-ranking reply

ArmMan1016

Community Specialist

Posted on Dec 26, 2022 7:58 AM

Greetings kld62,

Welcome to Apple Support Communities. Does this issue persist after restarting the iPhone? Follow the steps per the Apple Support article: Restart your iPhone

How to restart your iPhone X, 11, 12, 13, or later

1.Press and hold either volume button and the side button until the power-off slider appears.

2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

If this continues, get in touch with Apple Support for additional assistance:

Get Support

We hope this helps you.

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