Apple Music On Xbox Series S Broken Shuffle

So I've been using Apple Music on Xbox since it launched back october but this issue only just started happing where when I shuffle it only plays songs that have their name start with A or B and even after I restarted the Xbox and reinstalled the Apple Music app it still wasn't working properly, any ideas as to why this is happening?

XboxSeriesS,

Posted on Dec 22, 2022 5:06 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2023 8:57 AM

The same thing happened to me when I first downloaded the app onto my Xbox Series S. While physically on the app only 3 letters would cycle through the shuffling. Like A through C or T through V, for example. After searching online for other users that suffered the same mishap, I came across your post. I have been patiently trying to figure out a troubleshoot for this (for you, myself and any others) and stumbled upon this ability to fix such issues. If you press the xbox home button and open up your Apple Music from the menu, where it shows up underneath Home and My games & apps, you can press start while having shuffled toggled and it will cycle through your entire library from A-Z, straight from the Home Menu.


If you have any questions or happen to misunderstand what I am saying, please feel free to reach out.


Enjoy!

4 replies
Question marked as Top-ranking reply

Jan 24, 2023 8:57 AM in response to GraysonP11

The same thing happened to me when I first downloaded the app onto my Xbox Series S. While physically on the app only 3 letters would cycle through the shuffling. Like A through C or T through V, for example. After searching online for other users that suffered the same mishap, I came across your post. I have been patiently trying to figure out a troubleshoot for this (for you, myself and any others) and stumbled upon this ability to fix such issues. If you press the xbox home button and open up your Apple Music from the menu, where it shows up underneath Home and My games & apps, you can press start while having shuffled toggled and it will cycle through your entire library from A-Z, straight from the Home Menu.


If you have any questions or happen to misunderstand what I am saying, please feel free to reach out.


Enjoy!

Feb 14, 2023 9:22 PM in response to GraysonP11

knowing apple didn’t do layoffs like the other tech companies, when is this issue going to be fixed? In my car I can shuffle all songs associated with my songs, on the Apple Music app I can do the same, but when it comes to Xbox I can only shuffle songs within the same alphabetical order, only “A’s” when I shuffle. This is a minor issue that should and can be addressed immediately if apple engineers actually got this feedback. But basically we are stuck complaining to each other with no fix in site

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Apple Music On Xbox Series S Broken Shuffle

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