iPad has no sound

why does my iPad have no sound

Apple TV HD, tvOS 12

Posted on Dec 22, 2022 5:34 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 8:09 AM

Hi Bobbt35,


Thanks for coming to Apple Support Communities for help today.


You can first check the Ring/Silent switch and also Do Not Disturb as described in this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker. Either one of these features could cause your iPad not to have any sound. If that doesn't explain it, it's possible service will be required, but there are a few other things you can check.


"If you want to try more steps on your own


If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.


  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Dec 26, 2022 8:09 AM in response to Bobbt35

Hi Bobbt35,


Thanks for coming to Apple Support Communities for help today.


You can first check the Ring/Silent switch and also Do Not Disturb as described in this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker. Either one of these features could cause your iPad not to have any sound. If that doesn't explain it, it's possible service will be required, but there are a few other things you can check.


"If you want to try more steps on your own


If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.


  1. Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


Have a fantastic day!


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iPad has no sound

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